Version: 14.11.2026
For domains, any form of withdrawal is excluded. Please also note our General Terms and Conditions (GTC).
For domains, any form of withdrawal is excluded, because a domain, i.e. the character string, is always created individually and uniquely. Any withdrawal is also excluded because a domain order placed through the ELITEDOMAINS ordering system is, as a rule, forwarded in real time to the responsible domain registry. There the domain is registered and booked immediately.
As the domain order is forwarded to the responsible registry without delay, costs are incurred for us immediately as well. Cancelling or withdrawing a domain order is therefore unfortunately not possible. You can of course terminate your domain at any time with effect from the end of its term, but fees will not be refunded.
The right of withdrawal and return for distance contracts (Section 312d of the German Civil Code, BGB) is excluded for contracts for the delivery of goods that are made to the customer's specifications or are clearly tailored to personal needs, and for services whose performance was started immediately at the customer's request or whose value has already been received by the customer. The customer agrees that ELITEDOMAINS begins performing the service immediately after the contract is concluded. Such an individually tailored service is the case in particular when registering domain names specified individually by the customer.